Support
We answer, personally
Alovy is built by a small team. Write to us and a person replies — usually within a working day.
feedback@contact.alovy.care
Common questions
Is my child's data safe?
Routines are stored on your phone. If you turn on backup or sharing, they are encrypted with a key only you hold before they leave the device. We cannot read them.
How do I delete my account?
In the app: Settings → Security → Delete account. You confirm with a one-time code sent to your email and everything is erased. The steps, and a way to ask by email, are on the account-deletion page.
Does everyone have to be verified?
Everyone verifies their email. The ID check is optional and open to parents and sitters alike — completing it earns the green shield, and accounts without it simply show as not verified. You can search for verified people only, at no cost.
Which countries and languages?
Alovy launches in Bulgaria, in Bulgarian and English. Prices are in euro.
